'I'm often aware that most people don't take the time to write any more on email or social media about good experiences as they seem to be expected by default, whilst people are all too quick to shout from the rafters about their bad ones. This email is actually a pleasure for me to write as I received great service from your team the week before last. I am new to Porsche ownership and have a 1998 996 911 C2. As this is my second car, I am keen to keep it in as good condition as possible without breaking the bank. I noticed a really loud squeak coming from the drivers side front suspension so as I live in Higham Ferrers a quick Google search put me onto you. I called your team and spoke to Tony in the tech team. On the initial phone call Tony was very knowledgeable and we talked over a few points. On bringing the car to you Tony was great and allowed me to inspect underneath the car with him whilst he checked out the common failure points and luckily my car has none of them! This is great to hear after researching Porsche purchases online and most of the stories being doom and gloom about engine failures. The work was turned around quickly and at a very reasonable price for official Porsche parts. I will be using your services to keep this car serviced and to add some hopeful upgrades whilst I own it. I have also recommended you to a friend who owns a Maserati Granturismo S for his servicing needs as well after speaking with your really helpful & knowledgeable team on collecting my car on Saturday morning.'
Mr. H from Northamptonshire
'It's coming up to a year since I bought my M5 from Harvey and it's been a very enjoyable motoring year. The whole process of viewing, test driving and negotiating the purchase of my M5 from Harvey was smooth, easy and enjoyable. The car was beautifully prepared and presented and on a thorough test drive I was able to confirm that it was every bit as exciting as I had hoped. Harvey even ensured that my Jaguar XJR went to a good home. The M5 has been great fun and trouble-free so far and I have really enjoyed showing it off to some of my friends. When the time comes for something even more exciting I shall be taking a look at Dove House's stock.'
Mr D from Lincolnshire
Firstly just wanted to reaffirm what we said on Saturday - we thoroughly enjoyed buying the Porsche Cayman from Dove Motor Co, you were an absolute joy to deal with, we so wish our other car purchases over the years had been as much fun! And secondly...... I absolutely love her (we decided she's definitely a 'her'!), the Mercedes is spending a bit more time on the drive at the moment!!!!! We will be back!!!
Mrs A from Oxfordshire
'I wanted to send you an email sating how impressed I have been with the service you have given to me since the purchase of my car from Dove House. You have always been an absolute pleasure to deal with and through any issues we have had with the car never tried to brush me off and always rose to the challenge. You also did this with a style that and never made me feel in anyway uncomfortable, even passed the warranty period. You have been the finest garage I have ever had the pleasure of dealing with and I could not recommend Dove House highly enough. It's reassuring to know people like you still exist in this industry and have the organisation behind you who support this above and beyond approach'.
Mr. S from Cambridge
'I just wanted to drop a quick thank you for the service I received with regard to my new Audi R8 purchase which I am very please with, I would also really like to say a special thank you to Nick for handling all of the arrangements and his expertise of dealing with customers. This is really a thank you and an appreciation of the courtesy and professionalism of both your company and staff'
Mr. M from Margate
'I purchased a 997 C2S from Dove House in July 2013. I travelled 150 miles from Lancashire to Northants to view the car. Harvey at Dove House provided a number of accurate photographs prior to the viewing and was upfront and honest throughout the viewing process. Unfortunately 8 weeks later it developed a minor issue with a rear light cluster, however the problem was fixed by my local Porsche specialist free of charge under the warranty that Dove House provided with the car. No hassle, very smooth experience from Dove House and when I had a problem they sorted it out quickly although I live 150 miles away from them. I can't speak highly enough of Harvey and the guys at Dove House'.
Mr. W from Lancashire
'The 996 Turbo I bought from you is fantastic! This is the car I should have bought years ago! the performance is mind blowing when the turbo's kick in. Thanks once again, I was extremely impressed with yourself and Dove House and will most certainly be recommending you to anyone looking for a Porsche.'
Mr B from Cambridge
On behalf of Su and myself, thank you so much for your time and trouble in preparing the GT3 to such a high standard. Yes, of course you are a business and thus your main aim is to make money but we both were most impressed with your professionalism and attitude. Certainly a company to do business with and rest assured we will make sure that members of Porsche Club Great Britain are made aware of this. The drive home was great and Su had a smile on her face the whole time (well apart from when I insisted of a go). Thank you once again.
Ms K from Cirencester
'Approximately a year ago I purchased a Maserati from your dealership, which at the time, was unknown to me. Since then I received nothing but quality service from your staff. As I am away a great deal of the year overseas the few odd things that have gone wrong have been taken care of without questions, while the vehicle was under warranty. Being a business man myself I have to commend you and say you are extremely lucky to have Harvey and Tony working for you. I would use your company when I purchase another vehicle and would recommend your dealership to my friends. Thank you for your exceptional service'.
Mr. G from Coventry
'Just writing to express my most sincere gratitude for the excellent customer service and for going above and beyond the call of duty. The entire process was something I've never experienced at this level and you made the customer feel very special indeed. When I walked into the delivery room I almost had a heart attack. I look forward to hopefully dealing with you again and to seeing you all on the 19th at the Pistonheads event. Take care and all the best.'
Mr. L from Wellingborough