Service & Aftercare

Just wanted to say thank you again for all your help ( and patience ! ) in helping me get my fantastic new Cayman S. Sadly I only drove it home today as work got in the way and I didn’t really want to get it dirty in the heavy rain we had this afternoon. I’m thrilled with it and can’t wait to take it on a track day. Thanks again and as always your customer service is second to none and I hope you sell plenty more cars in the coming months.

Richard G - 28/01/2020

Excellent.  Many Thanks

Mr. S from Northants

Courteous and knowledgeable staff made the buying process easy and stress free. They honoured every word of their verbal agreement. Excellent service.

Mr. K from London

'The 996 Turbo I bought from you is fantastic! This is the car I should have bought years ago! the performance is mind blowing when the turbo's kick in. Thanks once again, I was extremely impressed with yourself and Dove House and will most certainly be recommending you to anyone looking for a Porsche.'

Mr B from Cambridge

'Good service from good people'

Mr. R from Cheltenham

I recently heard that your company was opening up as an independent service centre for Porsche cars, therefore I took the opportunity of trying your workshops by booking my car in for a service and to have some remedial work undertaken on the exhaust system. From the initial call to your Service Manager Tony, to discuss prices etc and throughout having the work done, the customer care and service afforded to me was absolutely superb. By the way, your coffee is excellent! Having dealt with various OPC's in the past, I think they could learn something from your team in giving true value for money and personal customer care. Your technicians were most helpful and friendly. I sincerely cannot praise your team highly enough and I will most certainly spread the word about Dove House at every opportunity. I am an active member of the 'On Line' Porsche community and I will certainly be recommending your business on the various forums. I wish you every success with the workshop, you have one very happy customer who will most certainly be back.

Mr. K from Northampton

Brilliant service from Andy and the team in resurrecting my Porsche Panamera after I flooded the engine in our recent monsoon. Great communication throughout with daily updates and checking that I was happy with all works being carried out in advance. Solid advice at all stages on available options and the works all completed at what I would describe as very reasonable prices. Huge thanks to all concerned. Will definitely be using them again

Finlay F - 04/10/2024

I was seeking to buy a Porsche 911 (964) of a rare and precise specification - C2, Manual, Coupe, Very low mileage, original concours unrefurbished condition. I had been looking for some months without success. (There are quite a few varied 911(964s) around but not to such exact criteria.) When a car of that description was advertised on the Dove House web site I enquired immediately only to find that the car had sold to the first inquirer just before me - the first day it was advertised. One month later I was contacted by Dove House to tell me the car was back in their showroom, the previous buyer having found the car was not suited for his Central London daily commuting requirements in heavy traffic. I was able to negotiate the purchase quickly with a very friendly, efficient and supportive sales team, who helped to make the whole process easy and enjoyable. I am very happy with my as new, rare and valuable Porsche, which I am confident I acquired from a very reputable dealership.

Chris C - 19/08/2017

'I am loving the Audi A5 Cabriolet and cannot understand why the hose-pipe ban hasn't been lifted, because it hasn't stopped raining since I bought it! Car as described and beautifully prepared. Excellent service. Will come back to you when I want to trade it in'

Mr. W from Kidlington

From the first contact with Dove House, I was truly impressed. Most discussion were done over the phone and a very good deal was arranged subject to viewing both cars. On arrival at Dove House I was met by Nick who proceeded to show me the Porsche 991 at it was exactly as "described on the tin". Nothing was too much trouble and it was rather rare to deal with a sales person who was both knowledgeable and courteous. Over all a great experience.

Brendan D - 14/11/2018

Simon at Dove House Motors simply could not be more helpful. He sold my 911 for me and made everything so easy for me. He was very responsive to my phone calls and messages, and answered all my queries positively and quickly, with no ‘ifs or buts’ He arranged for a specialist wheel refurbishment company to call at his premises to carry out their work, and charged me only their own costs. Similarly Simon arranged for another company specialising in paint work to collect my car from him, repair a stone-chipped area and return the car to him, and Simon suggested I paid them directly. This gave me confidence about Simon’s honesty and integrity, other Porsche specialists I have dealt with previously took a commission for arranging work like this. Nothing was too much trouble for him, and he is now my choice for any future cars I may sell

Mike S - 11/12/2021

First class service, a very good experience buying a car at your dealership, many thanks.

Mr. M from Bristol

'Thank you for the expert work on my car (996 TT) over the last two days. Felt superb on the way home, responsive, glitch free and very torquey. Air con was ice cold too. I may even be imagining it but it sounds better even on idle...'

Mr M from Cambridgeshire

Just purchased a car from Dove House. Outstanding service and knowledge from everyone I dealt with. Couldn't fault anything and would definitely recommend them and will be in contact again when looking for another car.

Doug H - 16/04/2019

This was my first Porsche Boxster purchase and I won't be going anywhere else in the future bar Dove Motor Company. Excellent service - professional and personal. Superb knowledge of the cars and nothing was too much trouble. I was looking for a manual Boxster and as soon as one came in Chris contacted me to arrange a test drive. Everything was handled smoothly and efficiently - certainly would recommend this team to anyone

Angela B - 18/03/2020

These guys made buying my 911 a fantastically seamless experience. I was very impressed with the quality and variety of their stock. My sales contact was Nick who was very knowledgeable and helpful. Being a salesman myself I admired his professionalism. He was never pushy and made me feel very comfortable throughout. As far as the car is concerned I'm absolutely delighted and wouldn't hesitate in giving them my highest recommendation!

Tony M - 19/08/2017

On behalf of Su and myself, thank you so much for your time and trouble in preparing the GT3 to such a high standard. Yes, of course you are a business and thus your main aim is to make money but we both were most impressed with your professionalism and attitude. Certainly a company to do business with and rest assured we will make sure that members of Porsche Club Great Britain are made aware of this. The drive home was great and Su had a smile on her face the whole time (well apart from when I insisted of a go). Thank you once again.

Ms K from Cirencester

'This is just short note to express my thanks to you, in dealing with our purchase of this car. Your professionalism and personal approach made it an enjoyable experience. We are very much impressed. Thank you !'

Prof C from Oxford

I have previously bought a car from Nick one year ago. Nick and also his team members (Simon and Chris) are all very courteous and friendly fellows. They are both knowledgeable about cars and enthusiastic about what they do. I can say for sure that they are 100% committed to helping you (genuine petrolheads) to find solutions. They can talk to you about cars all day (if you have as much knowledge as they do). And they will not push you into decisions. In my case, after buying my first car from Nick, I was going to buy a second car from Nick again. Unfortunately, the car was sold before I reached the showroom. But one year later, the owner sold the car back to Dove House. I called Nick immediately and asked to see the car. Nick gave the reassurance that the car had been well looked after, I wasted no time and decided to buy it. Nick was extremely helpful in arranging the trade-in and prepared my car for delivery in showroom conditions. Will be very happy doing business with Nick again.

Michael L - 10/05/2019

Great customer service, easy and straight forward to deal with. Will definitely be back for my next Porsche.

Charles P - 13/01/2020

A lot of dealerships could learn from Dovehouse. Right from my enquiry, Dovehouse Motors were very helpful. Our sales person obviously has a vast knowledge of Porsche cars and was able to give me a really good description of the car I was interested in. On arrival at the dealership, the car was brought out for a really good test drive. On arriving back we had a honest assessment of my current car as a trade in. We felt under no pressure to buy the car. We left and had a discussion about the car. I phoned later that day and after a little more negotiation decided to buy the car. The transfer and handover all went very smoothly. We are delighted the way in which we were treated by Dovehouse Motors.

Brian H - 13/11/2019

Quick note to say how pleased I was with the work on the Ferrari. Car running really well and spotless detailing too! Many thanks to Ed and everyone.

Mr B from Cambridgeshire

Just a short note to express my great satisfaction with the excellent standard of service at Dove House. Have just had my Boxster S (bought from you six months ago) in for MoT. The car sailed through its MoT, so obviously it was well prepared when sold to me. Not only that - to my surprise it also received a valet, and your chief mechanic Tony fixed a small problem with one of the ignition keys not working. He is most helpful and a tremendous asset to the company.

Steve T from Winchester

Just to say a big thank you for your excellent service. I am so happy with the car and the exceptional service you provided. Just little things like reserving the car for me until i came to view it, getting the car serviced so quickly and also going over all of the cars functionality in such depth really took out the stress for me which is what i really needed after the bad luck of having my previous car confirmed as a total loss after a large van drove into the back of me whilst i was stationary in traffic. I will be contacting your garage with plenty of notice for a full service next year before the warranty expires on 1st September 2016. I was going to investigate my options of extending the warranty with BMW but will be bringing the car to your mechanics to carry out the service every year as the car drives fantastically after their work on it.

Mr. C from Rugby

Another car bought from Dove House and another exemplary experience. Nick looked after me so well, I have no room for criticism, both he and Dove House went the extra mile to help me and I would 100% recommend them to anyone considering purchasing one of their cars, Thankyou!

Alan R - 15/08/2017

I’m very happy with the service of my Porsche very friendly and knowledgeable staff thank you

Sebastian - 04/05/2024

Very good and very helpful understanding to our requirements with no pressure sales

David O - 16/01/2020

A first class service and nothing was too much trouble.

Mrs. H from Northampton

First class service, a very good experience buying a car at your dealership. Many thanks!

Mr. P from Leicester

'This is the best buying experience we have ever had and if anyone was starting a blank canvas as to how to operate a garage/showroom, they could not have come up with a better concept'

Mr S. from Barton Seagrave

'Approximately a year ago I purchased a Maserati from your dealership, which at the time, was unknown to me. Since then I received nothing but quality service from your staff. As I am away a great deal of the year overseas the few odd things that have gone wrong have been taken care of without questions, while the vehicle was under warranty. Being a business man myself I have to commend you and say you are extremely lucky to have Harvey and Tony working for you. I would use your company when I purchase another vehicle and would recommend your dealership to my friends. Thank you for your exceptional service'.

Mr. G from Coventry

I love the car! I would have no hesitation in recommending Dove House and will certainly be back in touch when I am next in the market for another Porsche.

Mr. D from Buckingham

Great personal service. Took the utmost care of my treasured 911. Would highly recommend 100/100

Daniel D - 16/03/2020

Once again it was a pleasure doing business at Dove House. The atmosphere is relaxing but professional, the staff are extremely friendly and knowledgable and Harvey does his upmost to ensure customer satisfaction.

Mr. T from Northampton

Had been to see Porsche's in other garages around England and was disappointed in how they were presented until I got to Dove House. Great salesmen, who put me under no pressure to buy, they knew all about the cars and the car I was looking at was well presented. I dealt with Chris and he did all the things I asked him to do on the car I bought, a Porsche Boxster. The finance was handled in a very smooth manner. Highly recommend Dove House and ask for Chris,Top Man!!!!!!!

Peter M - 13/01/2020

Exemplary service, an absolute pleasure to deal with Dove House Motor Company and make a purchase.

Mrs. H from Bedford

Sales representative was very helpful, not at all 'pushy' and allowed time and space to make a decision. Impressive aftercare, would definitely recommend and would return for future purchases. Fantastic car!

Mr. D from Burton Latimer

I recently had some significant work undertaken by your service team on my Porsche. I am writing to say how pleased I am with the result of that work. Some of the work done involved the handling of the car, which had become quite poor and meant the enjoyment of driving it had latterly gone. However, the work that your technicians have done has completely revitalised the car and brought all the enjoyment I felt when I initially bought the car from you right back again. I am delighted with it. The repairs were undoubtedly expensive of that there is no question. But the driving experience is so totally changed for the better that I don’t begrudge a penny of what I spent. Thanks to all concerned for the time spent and skills imparted.

Tom M - 11/09/2024

'Have had a few adrenaline bursts while the weather held. However looks like we're going to have another bad week weather wise so I think the Ferrari will be tucked away but I'm still getting a thrill just looking at it. Thanks for everything, keep in touch.'

Mr. H from Suffolk

Really friendly and knowledgeable! Can’t recommend enough!

Robbie B - 16/10/2024

I recently purchased a 997 from Dovehouse and couldn't be happier with the way I was treated during the whole process. Simon stayed at work late to accommodate a test-drive for me and was more than happy to allow an independent inspection to take place. By the time I called Dovehouse to discuss the results of the inspection they had already agreed to attend to all of the (minor) items that were found. I believe Dovehouse would have found and attended to these as part of their own inspection process later on anyway. Communication was helpful and friendly through-out and I would have no hesitation in recommending them to anyone considering buying a pre-owned Porsche.

Alex J - 28/04/2023

'Collecting my porsche today from Harvey was a real pleasure and reminds me why I was keen to buy a car from Dove House. A genuine team effort from sales to the finest valeting I have come across - quality is clearly at the heart of every aspect of your business. I will recommend Dove House to anyone trying to source a best of class prestige car - the buying experience is relaxed, well informed and highly professional. Tony Whitcombe's open and helpful approach on technical advise is just priceless and very re-assuring to the new customer. Thank you all, I shall be back. The Cayman drives and handles every bit as good as it looks - I am so proud of it'.

Mr. P from Huntingdon

A five star service all the way. It’s the first time in my life that I’ve purchased a quality sports car, it’s been a pleasurable experience both purchasing and owning a car I have dreamed about since my youth.

John F - 02/11/2017

Driving now for almost 50 years, I can honestly say my recent experience with the Dove House Motor Company has been one of the very best. At no time was there any pressure, and the selection of hand picked high performance cars on offer were superb. Probably not the cheapest, but you only get what you pay for, and this experience at least, showed you are paying for the very best. And it goes further, for if you want to learn more about the cars, technical or otherwise, the very polite guys at Dove House will explain all. It seems nothing is too much trouble. I would say to anyone looking to purchase the type of car Dove House specialise in, its well worth travelling to Rushden, don't think you'd be disappointed. I would recommend them most strongly.

Dennis W - 01/11/2017

I would just like to say a big thank you to you. I'm so pleased with my Porsche, everybody that sees the car comments on what a nice car it is. I was so happy with the way you went about doing business. You offer a great service from initial consultation down to collection of the car. It's a shame other companies don't share the same passion that yourself and all the staff at Dove House have. I will certainly be dealing with Dove House again in the future and will be highly recommending you to anybody that is looking to purchase a Supercar. Thank you once again.

Mr. F from Huntingdon

'I just wanted to drop a quick thank you for the service I received with regard to my new Audi R8 purchase which I am very please with, I would also really like to say a special thank you to Nick for handling all of the arrangements and his expertise of dealing with customers. This is really a thank you and an appreciation of the courtesy and professionalism of both your company and staff'

Mr. M from Margate

A company worth dealing with! As always a pleasure, dropped me back home while servicing my car and collected me when it was ready. Excellent service, a company worth recommending.

Glen A - 19/02/2020

'I just wanted to drop you a quick e-mail to say thanks for the effort that you and Anthony put in to get my gear box cable sorted. It was helpful in your absence for Anthony to diagnose the problem as quickly as he did on the day that it snapped and I also appreciate your insistence on getting it 'just right' when you realised that by me taking it away with the gear lever not centred correctly, I wouldn't be happy. It's surprising how much lighter the whole gear change now feels and I suspect that the original cable movement inside the outer part was quite corroded as there was obviously quite a lot of resistance by comparison to how it now feels. As usual, excellent service! See you on 2nd October for the rear tyres.'

Mr B with Milton Keynes

Purchased a 911 (997.2) - my first Porsche - from Dove House last week. Simon made the process very easy and without any pressure to buy. The car is more than living up to my expectations. Thank you Simon and Dove House.

Simon F - 01/02/2024

All I can say is WOW. Simon went above and beyond for me with the purchase of my beautiful Porsche Cayman. Dove House prepared the car for sale and spent over £1500 on prep and detailing before I collected the car. Couldn't be more professional. I'd say these guys would give Porsche main dealers a run for their money. I'll be back for my next car.

Tom B - 02/05/2024

Quick message to say many thanks to you and Dovehouse for sorting out those minor electrical faults on my Boxster S. I’m well impressed with yourself and Dovehouse for the excellent customer service. I’ll definitely be back in the Spring for you to service my car prior to a European road trip.

Tim P - 14/12/2019

'I have been aware of Dove House Motor Company for some years and recently purchased a vehicle from them. Buying a vehicle can be stressful at the best of times however this was not the case at Dove House. Simon Lenton and his team provided the highest standard of customer service being professional, knowledgeable and friendly. At no time did I feel rushed into making a decision or that staff were not committed to me as a prospective customer. The vehicle I purchased was handed over to me in top class mechanical and cosmetic condition with any issues previously identified and rectified. All functions of the vehicle were explained to me in detail and any query I had was answered without exception. I can say with out reservation that I was totally satisfied with all aspects of vehicle purchase and customer service from Dove House who I will highly recommend.'

Mr J from Wymington

1 week in and my life has changed!!! The car is beyond amazing...I'll be highly recommending yourself and Dove to my Surrey boy work mates!! Thanks for your support throughout.

Mr K from Uxbridge

Five star customer service, exceptional cars and a very professional experience has been had this past week whilst Simon at Dove House Motor Company provided exceptional advice and support during purchase of my Porsche Cayman 718. Simon had the time to help me, was friendly and courteous the entire time, allowing test drive of the vehicles I had on my shortlist. I can’t express enough just how great an experience is has been and how helpful Simon and the team have been in achieving me to purchase this dream car.

Anthony P - 22/01/2024

Having had my previous vehicle - a Gen 1 911 C2S looked after by Dove House I had decided that my next purchase would be from them. The service department, (Tony) is second to none that I have experienced in my 30 years of driving. The set-up is extremely professional, the staff - both in the workshop and sales team absolutely know the products. Nick West handled my purchase and what I found particularly nice was that there was no hard sell, no pressure but just a really pleasant and enjoyable experience both pre-sale and post sale - I can't recommend them highly enough!

Graham B - 24/07/2017

Buying a car is always a challenge! First you have to find the right car, then you have to negotiate the right package! i have to say the dove house team have made the experience a real pleasure. Excellent service, knowledgeable and reliable staff whoever dealt with.

Glen A - 14/01/2020

Harvey dealt with my purchase and I was entirely satisfied with his handling of the sale. The car is superb, and I was thoroughly reassured by your comany's approach to getting the car fit for purchase. This included the multi-point check, replacement of a damaged windscreen and front wheel bearings which had been raised as an issue at the MOT. As a non-mechanically orientated person who just likes to drive, I found the business of buying a second-hand car through your company very easy. The fact that you have your own mechanics on-site is particularly reassuring. I was confident that I was buying a good car that had been thouroughly checked out. I am pleased I found the car via a posting on eBay. This particular specification of Mercedes is very rare and I was pleased to have come across it. I had been searching for this particular colour and specification for a year. I'm glad to have done business with you.

Mr. H from Sheffield

Outstanding, it's their attention to detail. The guys at Dove house were really helpful, this is a great place to buy a car.

Gary S - 20/11/2018

Bought a 911 from Simon and it was a pleasure. Sold the same 911 through Simon and it was a breeze. That was my 3rd 911, they know their cars, the garage is great, competent and well priced. Would i buy again from Dovehouse, absolutely

Loic D - 13/03/2024

An altogether positive experience, on my third car from here and they never disappoint. They’re completely honest and transparent about the cars they’re selling, I’ve always been treated well. Thanks Nick and team

David - 10/01/2020

'This is just a short note to thank you for the work done on my Boxster last week. The work was done quickly, at a very reasonable price and fully documented, and you kept me very well informed on progress. The icing on the cake was that the car was immaculately presented when I collected it on Saturday morning. Thanks for the great service, which was better than the service that I have previously experienced at a Porsche main dealer'

Mr M from Northants

Completely satisfied with the car and the purchase procedure. I am enjoying many happy miles of motoring.

Mr. K from Grendon

We would just like to say a big thank you to everyone we met at Dove House Cars, you are all very helpful and professional.

Mr & Mrs C from Leicestershire

I have recently purchased a used BMW M5 from Dove House Motor Company and would recommend them to anyone looking to buy a prestige second hand vehicle. Nick the sales manager I dealt with was extremely knowledgeable and acted with professionalism throughout the process.

Jim V - 26/05/2017

I am so pleased with the my Ferrari that I just wanted to email and say thank you so much for your amazing service from start to finish. You gave me confidence from the outset, which is so important when buying a car like this. It is now covered up in its new home, snug and warm. I will have to get it out and clean it tomorrow, or is that just an excuse I hear you ask! I will definitely be bringing her back for servicing and for you to look after her, so it is not the last you will see of her. I will also be looking for a 911 for my wife later on in the year so I will enlist your professional help once again. Finally I would like this email to be shown to whoever should know what service I have received. It makes a great deal of difference in today's environment to look after customers and many could learn from your professionalism. Once again, huge thanks and I will be in touch soon, that I promise.

Mr. M from Bury St Edmonds

I have already thanked Nick and Tony personally for the courtesy and professionalism shown to me throughout my dealings with them during the purchase process but what I would like to also add is that it was refreshing to again experience people with an infective enthusiasm and passion in the pursuit of their respective jobs. It is something sadly lost in today's customer relations and service. Thank you for restoring it.

Mr B from Colchester

Great service from Simon and the team when purchasing my Cayman. Lots of specialist knowledge and advice. You won’t find better than the Dove House Team

Gary H - 26/04/2023

Just a short note to say that I am over the moon with the 997. This was the most I have ever spent on a car and I’d just like to say thank-you for making the process as pleasurable as it should be! I am sure that I will be coming back for future purchases, although it may be a few years before I can see my way clear for a Gallardo… Thanks again

Mr H from Newcastle

I am very happy with the experience received from the team at Dove House and would not hesitate to recommend them. Excellent customer service made the whole car buying process easy and straight forward. Any questions I had were during the process were expertly answered.

Russell S - 04/06/2019

Today I collected my Porsche Macan from DHMC after some warranty work being completed by their excellent Porsche Technician's. I wish to thank Simon, Andy, Tony, Ryan, Paul, James and Brendan for their commitment to excellence in always providing complete satisfaction for their clients. A Big Thank You to all and look forward to seeing you all soon

Clive D - 04/04/2024

Hope you and all are well. Just wanted to drop you and the team at Dove House a message to say a massive thank you for your amazing hospitality and customer service and allowing me to own an absolute dream car. The day we collected it I instantly felt at home in the car and I can’t believe just how perfect it is to own and drive. In the new year i’ll be working on a bunch of new videos with the car which focus on first time Porsche ownership, so I will make sure to mention the great experience I’ve had with buying a car from Dove House which will hopefully help to get you more publicity. I’m sure we’ll see you somewhere down the line when it comes to servicing and such. In the meantime keep up the great work in making dreams come true. You guys are the best! Thank you so much again

Luke A - 02/12/2021

Excellent service, which is why we came back to buy another car from you. We have not been disappointed.

Mrs. B from Market Harborough

I've been using Dove House for over 10 years & wouldn't trust my car to anyone else.....

Paul W - 07/12/2021

Just to say what great service my husband & I had at Dove House. We enquired about a Porsche via email on a Friday evening, had a phone call back at 9am the next morning, went to view that afternoon & collected the following weekend. Chris was outstanding no hard sell just laid back & friendly. Thank you Chris. Would highly recommend.

Jenny P - 04/06/2019

'Past experience of buying cars has not always been particularly pleasurable. Usually the first obstacle is the salesperson who never listens to what you want and has the impression of doing you a favour. In my opinion Dove House have re-written the book in this repect. Harvey, who handled my purchase of the Aston Martin DB7 never pressurised me but gave me support. On the occassions I had to visit or contact your company, all the staff were welcoming and created a relaxed atmosphere. I have already told friends and colleagues about Dove House and will not hesitate in supporting you in the future.

Mr. R-S from Stamford

The team at Dove House handled us very professionally from start to finish. The car was well prepared and they seemed to care about long term business, and not just making a quick sale. We would go back again to buy, so that says it all! Keep up the good work.

Jonathan L - 02/10/2017

'Great 996 Turbo exactly as described, hassle free service. Warren dealt with any slight issues with no fuss. Dove House are a pleasure to do business with'

Mr. B from Staffordshire

Harvey looked after me exceptionally.

Mr. B from Gloucestershire

'Just a short note to express my great satisfaction with the excellent standard of service at Dove House. Have just had my Boxster S (bought from you six months ago) in for an MOT. The car sailed through its MOT, so obviously it was well prepared when sold to me. Not only that - to my surprise it also received a valet and your cheif mechanic Tony fixed a small problem with one of the ignition keys not working. He is most helpful and a tremendous asset to the company'.

Mr. L from Market Harborough

Now that I am over the initial shock of having to find a considerable amount of cash to repair my pride and joy, I would just like ‘again’ to express my sincere thanks to you and Tony for all the help and advice given to me on Monday. To you especially, for the offer you made in efforts to secure a warranty on the car, being willing to take time out to drive to Leicester and to oversee the necessary documentation to obtain that warranty; hence saving me a considerable amount of outlay. To Tony for his concerns for both me and the car and wanting to commence work on the car for me as a matter of some urgency, then in contacting ‘Hartech’ and his efforts to get some priority on their repair system knowing we have trips planned at home and abroad in the very near future. As we have proclaimed to many other Porsche owners we know and have met - Dove House Motor Company gives first class customer service, renowned value for money and “go the extra mile” in their efforts for complete customer satisfaction – and we shall continue to do so. You have been gifted with exceptional members of staff who form an impressive team with their loyalty, professionalism, reliability and a willingness to help. Whilst I am only too well aware of how very busy sales, workshops and office are at this time, I wish to say that I sincerely appreciate all the efforts made on my behalf, in particular by Tony and his mechanics for fitting in a massive job within the really heavy workload that the workshops must have at this particular time. In my dealings over quite a few years with Porsche OPC’s and Independent Porsche specialists I have never before come across such a committed workshop manager as Tony Whitcombe – in my ‘humble’ opinion he is such an valued asset to DHMC. Please convey my very best wishes and thanks to all your team.

Mr D from Bourne

'I am writing to say thanks for your helpful service when buying my first ever Porsche. I can happily say that Dove House are the most professional and knowledgable people I have ever dealt with when buying a car. I will certainly be coming back to see you and will be using you for my aftersales back-up'.

Mr. L from Northampton

Excellent customer service. Happy to answer my questions. I would definitely recommend Dove House to anyone.

Jaspal N - 09/10/2017

'I'm often aware that most people don't take the time to write any more on email or social media about good experiences as they seem to be expected by default, whilst people are all too quick to shout from the rafters about their bad ones. This email is actually a pleasure for me to write as I received great service from your team the week before last. I am new to Porsche ownership and have a 1998 996 911 C2. As this is my second car, I am keen to keep it in as good condition as possible without breaking the bank. I noticed a really loud squeak coming from the drivers side front suspension so as I live in Higham Ferrers a quick Google search put me onto you. I called your team and spoke to Tony in the tech team. On the initial phone call Tony was very knowledgeable and we talked over a few points. On bringing the car to you Tony was great and allowed me to inspect underneath the car with him whilst he checked out the common failure points and luckily my car has none of them! This is great to hear after researching Porsche purchases online and most of the stories being doom and gloom about engine failures. The work was turned around quickly and at a very reasonable price for official Porsche parts. I will be using your services to keep this car serviced and to add some hopeful upgrades whilst I own it. I have also recommended you to a friend who owns a Maserati Granturismo S for his servicing needs as well after speaking with your really helpful & knowledgeable team on collecting my car on Saturday morning.'

Mr. H from Northamptonshire

These guys are all knowledgeable, friendly, and genuine. I have had nothing but positive experiences with them. I have bought a car from them, had a detailing and ceramic coating done, and their prices for this and servicing a more than competitive. In the automotive industry, finding a place where you can trust the people to give you honest, accurate advice is really important, and Dove House does that every time.

Shane R - 10/02/2024

Excellent service throughout. Many thanks.

Mr. D from Leicester

Found what I wanted, service and turnaround was efficient and courteous. Very professional and all staff friendly. Made it feel a good experience which is what you want when making this kind of purchase

Jan C - 28/02/2020

'Thank you and your team for the friendly and very knowledgable advise you gave me on my Porsche yesterday. It is very comforting to know that I have local Porsche expertise on my doorstep. Please also pass on my grateful thanks to Rob who has done a truly superb valeting job on my car.'

Mr C from Finedon

'A quick note to say many thanks for sorting out my Cayenne on short notice. I know you were fully booked before I showed up with more workload. Anyway the car got me home to Ireland with no sign of the fault returning so it would appear the sensor was the cause. Please pass on my thanks to the rest of your service team, it was nice to deal with a bunch of people who clearly enjoy their jobs and nothing seemed too much trouble. Have a great Christmas and New Year'

Mr M from Ireland

Dove House Motor Company is excellent both in sales and service. Having bought 10+ cars over the last ten years, superb service and customer care has never diminished...Detailed knowledge, professional approach and service is always exceptional.

James R - 14/05/2019

Faultless experience from start to finish. Simon & Chris who I dealt with from Dove House were so helpful and knowledgeable and made me feel very comfortable buying a car over long distance (never done this before). Their showroom and stock is immaculate and I was over the moon when I visited to collect my vehicle. It was in superb condition and freshly serviced. Have owned my 981 Boxster S for 3 months now, love it to bits. Will definitely consider purchasing from them again. They have a fantastic reputation as one of the country’s leading Porsche specialists and I can only echo that this is well deserved.

Paul O - 27/10/2020

Morning, I just wanted to drop you a quick email to pass on my thanks to Tony and the wider team for yet again impressing me with their service and attention to detail. I work in an industry where customer service is paramount and, all too often, I experience service that makes you feel empty and frustrated. I have bought cars from you and I have 2 of my cars serviced by you and I have to say that the end to end service you offer is top notch. Some will read this and argue, wrongly, that this level of service comes at a cost as you are a prestige seller of vehicles and the service that I receive reflects this and I obviously pay over the odds for it. You just appear to care about the customer, whatever they drive. I will be continuing to sing your praises and I will be buying more cars from you. Thanks again Andy

Andy R - 18/04/2018

Thank You to everyone at Dove House Motors

Mr. S from Glasgow

'Just a note to say thanks for the great service on my 996 Turbo. Your service was extremely helpful, taking me through all the possible issues and encouraging me to look at the car on the ramp. Thank you'

Mr C from Northamptonshire

About as straight forward as it gets buying a used car. Dealt with Nick in the main although Chris did the handover. They obviously know their Porsche's inside out, happy to stand and chat without trying to sell and they made the whole process simple and easy. Haven't bought from these guys before but if I were in the market for another used Porsche, based on my experience to date, their website would be the first one I'd look at.

Jim W - 13/01/2020

Dovehouse have been a pleasure to do business with, the staff are very informative and professional. Harvey the salesman in particular, has made the purchase of my Porsche an easy and hassle-free process. On the one occassion I came across an issue with the vehicle, the Dovehouse staff dealt with it quickly and efficiently, specifically the in-house technicians and valet. I would highly recommend 'Dovehouse' to anyone who is looking to purchase a prestige vehicle.

Mr. H from Northants

'I purchased a 997 C2S from Dove House in July 2013. I travelled 150 miles from Lancashire to Northants to view the car. Harvey at Dove House provided a number of accurate photographs prior to the viewing and was upfront and honest throughout the viewing process. Unfortunately 8 weeks later it developed a minor issue with a rear light cluster, however the problem was fixed by my local Porsche specialist free of charge under the warranty that Dove House provided with the car. No hassle, very smooth experience from Dove House and when I had a problem they sorted it out quickly although I live 150 miles away from them. I can't speak highly enough of Harvey and the guys at Dove House'.

Mr. W from Lancashire

Proud (and totally excited) to say that the beautiful 997 Carrera S is now my own car. Thank you Chris for your excellent attention to detail in dealing with the sale for me. I couldn't have asked for a better experience than to have bought a car from Dove House. The team you have there is exceptional. Many thanks

Michael S - 14/05/2019

This is the third car I have bought from Warren at Dove House and he makes car buying a pleasure. Please pass on our thanks and we will of course recommend you to friends and colleagues.

Mrs. B from Warwick

*Good Showroom *Absence of sales speak....which was good *Prompt and efficient handover

Mr C Johnson of Cambridge

Thanks to Tony and all staff at Dovehouse. The tickover had been uneven and annoying since I bought my Boxter S in Oct 2019 and I had been looking for somewhere to take it when I discovered an advert in "Porsche Club" magazine and having checked out the reviews I took it for a full service and fault find. I cannot speak too highly of this garage and staff. They are so friendly, helpful and accommodating. My car was returned, not just running as smooth as silk but also the servicing costs are so very reasonable. Many thanks again Tony to you and your staff,

Clint T - 04/06/2021

I have been dealing with Dove house for a number of years both with the sale of a Bentley and a Porsche. The service I have received both in terms of purchasing the vehicles as well as after sales care has been second to none. On the servicing side once again I would recommend them fully. I only wish some of the main dealers of prestigious manufactures gave the same amount of care and enthusiasm. A very big thank you to both Simon and Nick.

Grant P - 10/05/2019

Exceptional! This is the first sports car I have bought in over 35 years and was a little hesitant. The team were superb and patiently answered my endless questions. At all stages of the purchasing process I felt I was in very professional and reassuring hands. I can't recommend them enough and would give them 6 stars! I will definitely be using Dove House for servicing.

Andy S - 23/01/2018

Thank you very much for preparing the car so well. A very enjoyable drive home, it's a great car and drives very well indeed. I'm pleased I chose that car and that I bought it from you and your company

Mr L from Hampshire

'Thank you Nick, everything was perfect! I'm delighted with the car, you and your team are wonderful!'

Mr M from Basildon

Dove were very helpful orgainising a test drive and sorting the car out to my specification. Regular updates and photos showing works done.

Sam F - 18/08/2017

The most professional car dealership without doubt. They never for one minute pushed me into a sale . What they wanted to do was make me fully aware about the car , its history and quality. They spent over an hour showing me round the car inside and out - the car itself was immaculately presented. They advised me on the finance and insurance options . They talked me through the purchase of the car at every step of the way. I was particularly impressed when I asked about the price and the way they responded ; they gave my question serious thought and when into some detail and price comparison to justify the asking price which I thought was very fair. And when I went to collect the car - again the presentation was exceptional - and the whole experience was very special and never to be forgotten. In fact I couldn't fault them from start to finish.

Robin W - 23/07/2017

Firstly just wanted to reaffirm what we said on Saturday - we thoroughly enjoyed buying the Porsche Cayman from Dove Motor Co, you were an absolute joy to deal with, we so wish our other car purchases over the years had been as much fun! And secondly...... I absolutely love her (we decided she's definitely a 'her'!), the Mercedes is spending a bit more time on the drive at the moment!!!!! We will be back!!!

Mrs A from Oxfordshire

'I am delighted with the 996 C4S I bought from Nick. The sales process was very straight forward with no pressures at all, different to a number of other dealers I visited! Behind the scenes Tony and Philip (in the workshop) worked hard to make sure my car was mechanically spot on and the results speak for themselves. Tony and Philip need real praise too, qualified Porsche tecnicians, these guys are the real deal and my car will now be worked on by some of the best in the business. Thanks to all the team!

Mr. C from Northampton

A very easy and smooth transaction, efficient, professional and without any pressure which was a pleasant surprise when buying a car. Highly recommended.

Mark S - 13/01/2020

Very professional, great customer service and a special thanks to Harvey and Tony.

Mr. F from Loughborough

I have used Dove House for several years and I have always been very pleased with them . They always go that extra mile and true professional’s. 10/10

Russell C - 12/12/2021

The guys at Dove House are really fabulous. I have only been using them a relatively short time, about 6 months, after buying my first Porsche last year and they never disappoint. Recently brought a 981 Boxster from them and it’s just superb. Simon is spot on as a front of house sales guy. Endlessly patient, I’d been popping in for a while looking at different cars etc, and Bren and the other guys make it feel like extended family or a group of friends rather than a business. I’m sure it won’t be my last purchase and they will do all my servicing on both cars.

Philip R - 31/07/2024

Very helpful, excellent customer service - would certainly recommend a car purchase from them to others.

Anne T - 02/11/2017

I have already told my friends about how good your company was to deal with and how good Harvey was in dealing with both my purchase of the Turbo and my part exchange. From the moment I spoke to Harvey about the Turbo and his accurate description of its condition etc together with the details of my boxster everything was perfect. The turbo required the wheels being refurbished and a couple of scratches on the paintwork being mopped out and all of this was carried out to an excellent standard. Also as Harvey was busy when I arrived I was looked after for a while by one of your vehicle technicians who was also very good and professional. In summary the whole buying experience was perfect and I have no hesitation in recommending your Company.

Mr. P from Hereford

Bought a 64 plate Porsche Cayman from Dove House Motor Company recently. From initial enquiry to collection, I received excellent service from both Simon and (in his absence) Nick. Am confident that should I have any queries down the line Dovehouse will deal with them appropriately. My husband had many years of excellent service from Dovehouse looking after his Maserati Quattroporte, which is why we went to them when looking for the Porsche.

Nicola H - 07/05/2019

It was a singular pleasure dealing with you in spite of the journey.

Mr. R from Bexhill-on-Sea

'It's coming up to a year since I bought my M5 from Harvey and it's been a very enjoyable motoring year. Please feel free to use any part of this email as a testimonial. The whole process of viewing, test-driving and negotiating the purchase of my M5 from Harvey was smooth, easy and enjoyable. The car was beautifully prepared and presented and on a thorough test drive I was able to confirm that it was every bit as exciting as I had hoped. Harvey even ensured that my Jaguar XJR went to a good home! The M5 has been great fun and trouble-free so far and I have really enjoyed showing off to some of my friends. When the time comes for something even more exciting I shall be taking a look at Dove House's stock.'

Mr D from Gainsborough

I recently bought an excellently prepared Porsche 911 cabriolet from Dove House. I was extremely impressed with their professional manner making the transaction of part exchange, finance, cherished plate retention and delivery seamless, efficient and indeed, a pleasure. Simon was exceptionally professional and I must say, having purchased luxury sports cars many times, have not come across anyone who was as pleasant and professional to deal with as Simon. I can not recommend this company highly enough and indeed, already have to some friends and family. Congratulations on your excellent service.

Richard M - 29/05/2020

Just want to say that today was the first time I’ve used you and it won’t be the last. It was so refreshing to meet a supplier with such an honest approach and with such great service. Tony in service was great and I don’t think the car has ever come back cleaner! Thanks very much

David C - 20/03/2020

After looking at a few vehicles I purchased a 991 from Simon at Dove House. The car was very high spec and exactly what I hoped to find, the process was easy and quick, I found Simon to be knowledgeable, very open and honest to deal with. During their pre inspection they replaced items that I hadn’t noticed and which would have cost me more at a later date if they hadn’t. After a few months of faultless ownership, I did have a small issue with the car, but once again Simon was extremely helpful and we had the issue rectified within the week. I can’t rate my experience highly enough so, 5 stars ⭐️ !

Paul N - 15/09/2023

I brought my Cayman 981 here and can't fault the service from start to finish. The after sales is brilliant

Paul W - 09/03/2024

'Just to say a BIG BIG thank you for sorting the trapped stone in my Cayman’s radiator fan yesterday morning. Brilliant service, professional, knowledgeable and skilled staff put me at ease and calmed me down, diagnosed the fault immediately and rectified it! Excellent throughout.'

Mr G from Milton Keynes

What an impressive showroom and work shop, and great staff , I traded in two Mercedes for my Cayman 981 and got fair price for both, they put two brand new Pirelli P Zero on front not cheap and changed brake fluid, even though it had full service two months before, because they they were not sure it had been done, every dealer is in business to make money, when there service is top quality and vehicle is as good as there's you wish them well, a month down the line and all good, great car dealt with Nick West top man, all the best to Dove House Motor Company

Neil M - 27/07/2019

I would like to say how much I am enjoying my new car. This is my first Porsche and I'm finding it's abilities revealed the more I drive it (quicker is better). Friends and colleagues like it too. I would also like to say how much I appreciate the time you took and advice offered when deciding what car to buy. I can recommend Dove House Motor Company to anyone who wants to buy a sports car. Thank you to everyone at the dealership, you can all be very proud of the business you are all part of.

Mr. L from Northants

Very good service and a pleasure to deal with. You are now our 'performance car' supplier of choice.

Mr. S from Cambridge

Regardless of the purchase, the experience from first visit to completion was first class.

Mr. W from Swadlincote

Absolutely delighted with the recent purchase of my 911 (991)... Simon was perfect blend of professional and friendly and at no point was there any of the atypical Salesman pressure to buy. We will definitely use Dovehouse for future services (despite being an hour away). Thank you Simon :-)

Kerri M - 24/06/2024

Love spending with you, see you again soon!

Mr.U from Northampton

From my initial phone call to Nick at Dove House Motor Company to viewing the car and then collecting it a few days later, nothing was too much trouble. I was made to feel a valued customer and kept up to date with the buying process throughout with emails and phone calls. Even on collection I was able to talk to one of their technicians about servicing and general running maintenance. Car is fantastic and was spotlessly prepared and valeted both at the viewing and collection. I would not hesitate for a second to recommend Dove House Motor Company. An enjoyable experience.

David H - 26/02/2017

'Just a quick note to say thanks for everything. Got the car home without incident! It still looks awesome in the metal and I am impressed with the Supagard as it really seems to repel the muck. I look forward to a long and happy relationship with my 1st 911 and Dove House (even if you are a few miles up the road!)'.

Mr. F from Burnham-on-Sea

'I wanted to send you an email sating how impressed I have been with the service you have given to me since the purchase of my car from Dove House. You have always been an absolute pleasure to deal with and through any issues we have had with the car never tried to brush me off and always rose to the challenge. You also did this with a style that and never made me feel in anyway uncomfortable, even passed the warranty period. You have been the finest garage I have ever had the pleasure of dealing with and I could not recommend Dove House highly enough. It's reassuring to know people like you still exist in this industry and have the organisation behind you who support this above and beyond approach'.

Mr. S from Cambridge

I bought a Porsche Boxster recently, and have been very pleased with it. Its my third car from Dove House, and I also use the workshop despite it being an hours drive for me. I get well looked after by knowledgeable people and the prices are very fair. There's a new shopping centre over the road with restaurants for a good lunch too!

Matthew W - 10/01/2020

Excellent service and a professional set up. It was a pleasure doing business, despite Dove House driving a hard bargain.

Mr. H from Banbury

Having decided I wanted a Porsche Panamera turbo and spending hours on the Internet as my usual place (dove house) didn't have any initially. Then a quick look at their site on Friday night and there she was! Mint condition, fully loaded and carbon trim.. I was there Saturday! This is my 4th Porsche from dove house motors, the service is excellent, nothing like a car dealership..... Cars are always great condition and well priced. I always use them for purchase and then to look after my cars I guess its the trust that's built up over the last 8 years.

Ian M - 28/01/2020

I have been taking my car to Dove House for 8 years now and it's the only garage I trust. The staff are professional, helpful and friendly. I would highly recommend Dove House Motor Company.

Andrew F - 24/02/2024

Fantastic experience / very helpful and knowledgeable

Andy U - 02/11/2017

Really happy with the experience!

Mr. E from Milton Keynes

Nice to meet you yesterday. Thanks for the tour, very impressive and I can see how passionate you guys are about DHMC. Drive home was awesome, even though the weather and traffic was awful, something made it special. Still haven't stopped smiling and keep wanting to go out and look in the garage. Thanks for an excellent buying experience.

Mr. H from Lancashire

Absolutely fantastic! Tony and his team did a major service on my 964 Porsche with the greatest of care, I would fully recommend them to anyone

Barry S - 10/08/2019

I turned up without an appointment to view a couple of Caymans and received great service with no pressure. I ended up buying one of the cars I came to see and the purchase was a very smooth experience.

Richard B - 13/01/2020

"A first class experience. It was a joy to deal with Dove House. I would not hesitate to recommend your company. Truly an oasis of motoring excellence"

Mr. C from Kidderminster

All in all a very nice experience.

Mr. H from Kettering

'It's coming up to a year since I bought my M5 from Harvey and it's been a very enjoyable motoring year. The whole process of viewing, test driving and negotiating the purchase of my M5 from Harvey was smooth, easy and enjoyable. The car was beautifully prepared and presented and on a thorough test drive I was able to confirm that it was every bit as exciting as I had hoped. Harvey even ensured that my Jaguar XJR went to a good home. The M5 has been great fun and trouble-free so far and I have really enjoyed showing it off to some of my friends. When the time comes for something even more exciting I shall be taking a look at Dove House's stock.'

Mr D from Lincolnshire

I was made to feel special and as a result the whole experience of buying a car from Dove House was second to none. Thank you.

Mr. B from Lutterworth

Brilliant team, just bought my new Porsche from Simon, great knowledge and most importantly honest guy, thank you Simon. Can't recommend enough, brilliant garage and showroom, many thanks.

Sean P - 15/08/2024

Super bunch of guys with a terrific range of Porsches and other performance cars. This is the place to go if you're serious about buying something special.

Etem D - 17/12/2019

Fantastic company, a pleasure to deal with. Excellent advice and service.

Mrs. W from Northampton

From the initial contact via email to collecting the car, I can't fault Dove House Motors. I dealt with Harvey who made the entire process a pleasure. Prompt reply to email and offered a good trade-in price. A professional company that I'll definitely use again.(The car's in the garage are worth a look too!)

Ian T - 10/02/2017

'Just writing to express my most sincere gratitude for the excellent customer service and for going above and beyond the call of duty. The entire process was something I've never experienced at this level and you made the customer feel very special indeed. When I walked into the delivery room I almost had a heart attack. I look forward to hopefully dealing with you again and to seeing you all on the 19th at the Pistonheads event. Take care and all the best.'

Mr. L from Wellingborough

I've been dealing with Dove House and will be picking up a 987.2 S tomorrow. I have to say that to date the whole process has been very pleasant, with the main point of contact being Harvey Beaumont. I always consider initial impressions to be paramount, this guy has it nailed. The level of service has been exceptional, there's never been any pressure, a genuine interest in your needs, and just honest information freely given by a true enthusiast who would happily talk motors all day long...insert a constantly yawning wife! Harvey sensed this and gave her the keys to go sit and play in the Aventador and Ferrari California! Coffee's not too bad either! To be fair there was little scope for a price reduction, it had been recently reduced, however; by way of prep the car has had a brake fluid change, 2 x new 'N' tyres, 12 months MOT and I've just received a phone call to say it's good to go, now being valeted and then a "oh, by the way we decided to change out all 4 discs and have fitted new pads, they were not to our in house requirements". This was said in such a manner, just slipped into the conversation really, as to be 'routine'. Nice. (I had previously checked the discs and really didn't consider them to be worn anywhere near to limits). So, all in all I'm pretty happy so far. Dove House experience, part two. Well, I picked up the Cayman from Dove House on Saturday. I wanted an early start for the 2 hour trip and I was going to be dependant on the wife taking me. In order to achieve this my prep was immaculate, 4 days out and the housework was completed (along with with an extensive maintenance programme), meals all cooked, bath run every evening and accompanied by a glass of Suav Blanc, cats fed on time, flowers 2 days out...best laid plans and all that... Anyway, we made it pretty much to schedule to be greeted by Harvey. We were taken to view the car which was presented in the handover bay, it had been thoroughly valeted and polished to a high shine. Upon inspection it was evident that the discs and pads had been changed out for new, (see above post) and in addition Harvey informed me that the battery had also been changed. Impressive, cue smile. Paperwork completed and keys handed over, along with a complimentary Porsche leather key fob, and we went back to be shown around the car to be given a comprehensive 'this is where everything is' tutorial. Cue big smile. Get in car, drive home...cue massive bloody smile all the way home! To summarise, it was a very pleasant experience and one I'm sure would have been identical if I were to be buying one of the very high end cars in stock. Thanks Harvey!

Mr. P from Norfolk - 06/03/2017

Just a quick update: The car is awesome to drive and is pure pleasure!! It has become popular in the factory car park and is making a lot of people jealous! Thanks a lot for everything

Mr D from Oxford

Customer service is key. And it is in abundance in Dove House cars. They have complete and honest knowledge of their stock. No question was left unanswered and nothing was too much trouble. I was invited to look underneath the car and it was put on a ramp so I could. I enjoyed buying my Bentley and I have every confidence that I will receive excellent after sales service.

John K - 14/01/2020