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Dove House Motor Company Testimonials

What our customers say

'It's coming up to a year since I bought my M5 from Harvey and it's been a very enjoyable motoring year. Please feel free to use any part of this email as a testimonial. The whole process of viewing, test-driving and negotiating the purchase of my M5 from Harvey was smooth, easy and enjoyable. The car was beautifully prepared and presented and on a thorough test drive I was able to confirm that it was every bit as exciting as I had hoped. Harvey even ensured that my Jaguar XJR went to a good home! The M5 has been great fun and trouble-free so far and I have really enjoyed showing off to some of my friends. When the time comes for something even more exciting I shall be taking a look at Dove House's stock.'

Mr D from Gainsborough

Just a short note to express my great satisfaction with the excellent standard of service at Dove House. Have just had my Boxster S (bought from you six months ago) in for MoT. The car sailed through its MoT, so obviously it was well prepared when sold to me. Not only that - to my surprise it also received a valet, and your chief mechanic Tony fixed a small problem with one of the ignition keys not working. He is most helpful and a tremendous asset to the company.

Steve T from Winchester

'I just wanted to drop you a quick e-mail to say thanks for the effort that you and Anthony put in to get my gear box cable sorted. It was helpful in your absence for Anthony to diagnose the problem as quickly as he did on the day that it snapped and I also appreciate your insistence on getting it 'just right' when you realised that by me taking it away with the gear lever not centred correctly, I wouldn't be happy. It's surprising how much lighter the whole gear change now feels and I suspect that the original cable movement inside the outer part was quite corroded as there was obviously quite a lot of resistance by comparison to how it now feels. As usual, excellent service! See you on 2nd October for the rear tyres.'

Mr B with Milton Keynes

Now that I am over the initial shock of having to find a considerable amount of cash to repair my pride and joy, I would just like ‘again’ to express my sincere thanks to you and Tony for all the help and advice given to me on Monday. To you especially, for the offer you made in efforts to secure a warranty on the car, being willing to take time out to drive to Leicester and to oversee the necessary documentation to obtain that warranty; hence saving me a considerable amount of outlay. To Tony for his concerns for both me and the car and wanting to commence work on the car for me as a matter of some urgency, then in contacting ‘Hartech’ and his efforts to get some priority on their repair system knowing we have trips planned at home and abroad in the very near future. As we have proclaimed to many other Porsche owners we know and have met - Dove House Motor Company gives first class customer service, renowned value for money and “go the extra mile” in their efforts for complete customer satisfaction – and we shall continue to do so. You have been gifted with exceptional members of staff who form an impressive team with their loyalty, professionalism, reliability and a willingness to help. Whilst I am only too well aware of how very busy sales, workshops and office are at this time, I wish to say that I sincerely appreciate all the efforts made on my behalf, in particular by Tony and his mechanics for fitting in a massive job within the really heavy workload that the workshops must have at this particular time. In my dealings over quite a few years with Porsche OPC’s and Independent Porsche specialists I have never before come across such a committed workshop manager as Tony Whitcombe – in my ‘humble’ opinion he is such an valued asset to DHMC. Please convey my very best wishes and thanks to all your team.

Mr D from Bourne

'Just to say a BIG BIG thank you for sorting the trapped stone in my Cayman’s radiator fan yesterday morning. Brilliant service, professional, knowledgeable and skilled staff put me at ease and calmed me down, diagnosed the fault immediately and rectified it! Excellent throughout.'

Mr G from Milton Keynes

'A quick note to say many thanks for sorting out my Cayenne on short notice. I know you were fully booked before I showed up with more workload. Anyway the car got me home to Ireland with no sign of the fault returning so it would appear the sensor was the cause. Please pass on my thanks to the rest of your service team, it was nice to deal with a bunch of people who clearly enjoy their jobs and nothing seemed too much trouble. Have a great Christmas and New Year'

Mr M from Ireland

'Thank you for the expert work on my car (996 TT) over the last two days. Felt superb on the way home, responsive, glitch free and very torquey. Air con was ice cold too. I may even be imagining it but it sounds better even on idle...'

Mr M from Cambridgeshire

'I'm often aware that most people don't take the time to write any more on email or social media about good experiences as they seem to be expected by default, whilst people are all too quick to shout from the rafters about their bad ones. This email is actually a pleasure for me to write as I received great service from your team the week before last. I am new to Porsche ownership and have a 1998 996 911 C2. As this is my second car, I am keen to keep it in as good condition as possible without breaking the bank. I noticed a really loud squeak coming from the drivers side front suspension so as I live in Higham Ferrers a quick Google search put me onto you. I called your team and spoke to Tony in the tech team. On the initial phone call Tony was very knowledgeable and we talked over a few points. On bringing the car to you Tony was great and allowed me to inspect underneath the car with him whilst he checked out the common failure points and luckily my car has none of them! This is great to hear after researching Porsche purchases online and most of the stories being doom and gloom about engine failures. The work was turned around quickly and at a very reasonable price for official Porsche parts. I will be using your services to keep this car serviced and to add some hopeful upgrades whilst I own it. I have also recommended you to a friend who owns a Maserati Granturismo S for his servicing needs as well after speaking with your really helpful & knowledgeable team on collecting my car on Saturday morning.'

Mr. H from Northamptonshire

'It's coming up to a year since I bought my M5 from Harvey and it's been a very enjoyable motoring year. The whole process of viewing, test driving and negotiating the purchase of my M5 from Harvey was smooth, easy and enjoyable. The car was beautifully prepared and presented and on a thorough test drive I was able to confirm that it was every bit as exciting as I had hoped. Harvey even ensured that my Jaguar XJR went to a good home. The M5 has been great fun and trouble-free so far and I have really enjoyed showing it off to some of my friends. When the time comes for something even more exciting I shall be taking a look at Dove House's stock.'

Mr D from Lincolnshire

Firstly just wanted to reaffirm what we said on Saturday - we thoroughly enjoyed buying the Porsche Cayman from Dove Motor Co, you were an absolute joy to deal with, we so wish our other car purchases over the years had been as much fun! And secondly...... I absolutely love her (we decided she's definitely a 'her'!), the Mercedes is spending a bit more time on the drive at the moment!!!!! We will be back!!!

Mrs A from Oxfordshire
Registered in England and Wales - Registration No. 05379196 - VAT Number 172 2471 21 - Dove House Motor Company Ltd is authorised and regulated by the Financial Conduct Authority FRN 663338
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